It’s been a year since the last time I tested an electric scooter from Turboant. The brand has been well known for making high-quality products at affordable prices. The M10 is the cheapest Turboant scooter at the moment as it is priced $100 lower than the X7 Pro. Let’s find out which one is more suitable for you.
Unboxing Video
Specifications & Features
| Unfolded Size | 42.1 × 16.9 × 46.1 inches (1070 × 430 × 1170 mm) |
| Folded Size | 42.1 × 16.9 × 15.5 inches (1070 × 430 × 393 mm) |
| Ground Clearance | 4.1 inches (105 mm) |
| Weight | 29.8 lbs (13.5 kg) |
| Battery | 7.5 Ah, 270 Wh Li-ion (built-in) |
| Adapter Input Voltage | 100-240 V AC, 50/60 Hz |
| Motor | 36V, 350W |
| Tires | 10-inch inflatable tires |
| Max Speed | 20 mph (32 km/h) |
| Max Range | 18 miles (29 km) |
| Max Climbing Capability | 15° |
| Maximum Load | 220 lbs (100 kg) |
| Brake System | Electronic braking system and rear disc brake |
| Speed | 3 settings |
| Lights | LED headlight + taillight |
| Bell | Included |
| IP Rating | IP54 |
| Operating Temperature | 32 to 113°F (0 to 45°C) |
| Storage Temperature | -4 to 113°F (-20 to 45°C) |
Product Images
Performance
As compared to the Turboant X7 Pro, the M10 has a much more compact and portable design. The battery is now built into the deck instead of the handlepost. The change makes the M10 less bulky and more stable because the center of gravity is moved lower. Handling the scooter becomes much easier since the handlepost is more lightweight now.
I also love the folding mechanism of this scooter. Basically I just need to press on the lever on the front, fold down the handlepost and attach it to the rear fender. However, the simple hook on the back is not really secure and the scooter can fall off if you don’t carry it up straight. Therefore, you should be extremely careful when carrying the scooter; The deck is quite heavy now and might cause serious injuries.
The M10 boasts to use a 350W motor, similar to the more expensive model, however, it is not really powerful during my test. I have trouble climbing some moderate inclines (from 10 to 25 degrees) and it needs a lot of pushes from my foot to climb up. I often set the speed setting at level 2, so the scooter would stop in the middle of the incline; In that case, I would need to switch to the max speed at level 3 and push against the ground a few times. That’s the reason why I feel like the motor is weaker than 350W.
Another shortcoming is the low battery range as a full charge could last just about 15 miles. Recharging the battery is not as convenient as the battery is non-removable. And since the battery port is placed on the side of the deck, you need to make sure to close it after recharging to avoid damages.
The LED display is bright and clear, it shows all important information like battery life, speed setting, current speed, and LED light status. On the 2 sides, we have a rear brake lever and a tiny throttle lever. I really don’t like using the throttle lever using my index finger as a twist throttle still feels much more comfortable for my hand.
Conclusion
Pros
- Lightweight & portable
- Stable and comfortable ride
Cons
- Underwhelming motor
- Unsecured folding hook
- Low battery range
Overall, the Turboant M10 is my least favorite product from this brand and I even think it is overpriced. I saw some similar e-scooters with similar specs costing less than $400. Therefore, I’d only recommend the M10 if its price drops to the $300-$400 price range.
Buy on Turboant Website
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I wish I had reviewed the 1 star reviews before I made the order. I had experienced the same things as the other reviewers: battery failure, wire connection twisted or loose. Couldn’t reach out to support either through phone call or email. Very slow response. Treat customer as mechanic technician, asking us to do all kinds of testing, ask us to dissemble and replace control board (even though there are warning label on the scooter clearly states that non-professionals should not attempt to repair/modify the scooter ). Asking us to fix it at a local shop (would that disqualifies product warranty?) When they finally agreed to return and fixing the problem, three weeks later we received the email with return label, asking us to package in a very special box that is hard to find. They also warned if I ship it in a larger box, then I had to pay for shipping myself. Enough is enough. This Is the worst experience I have ever had with such a stupid company. BTW, the scooter is cheaply built, it really not worth the price. It also has mechanic design problem ( wire too short that can be easily twisted and broken.)
I got an M10 barely rode it,
Been sitting in my apartment, it won’t charge?
battery is DEAD, how Can a scooter that’s only been used a handful of times be dead?
it’s supposed to go for hundreds of miles before replacement!!!
. I’m really upset and angry that I was sold this piece of garbage.
I should’ve read the one star reviews as well.
because it seems that a lot of people have issues with the battery, they offered me $10 off a battery Scooters the scooter is about $300 now, and they want like $250 for the battery that’s insane cheaper to buy a new scooter
Is there a reset button somewhere on the scooter?
because I cannot believe that a scooter battery doesn’t even last 30 miles without dying?
on top of that the brakes would skid, the kickstand fell off and despite trying to put it back multiple times, only one screw would stay in.
I guess the design where the kickstand is very poorly placed the kickstand just falls off waste of time. I’m pretty disappointed in this Scooter.
I told so many people about it,
to buy it.
I feel embarrassed I opened the bottom,
unlike other batteries, you can usually see the battery itself and maybe try to reset it or put in a new fuse or whatever but this is enclosed!
I don’t know what to do.
I’m definitely not paying $250 for another battery. I’ve seen them on AliExpress for way less!
I think the Scooter cost me about $450 last year. It was kind of awkward to ride at first as most have a button, this one has a metal lever.
When it did run, the speed was about 20 miles an hour which was good for me. now when I try to turn it on, it makes a tiny beep and turns itself off a millisecond later the customer service is terrible.
They don’t care,
it’s a Chinese Scooter what do you expect?
Now I’m stuck with this scooter, that I really did like when it did operate.
I don’t know what to do with it.
It seems to have no reset button if there is, I don’t know where it is located? there’s no way anyone should have to buy a new battery For almost the price of the scooter,
that’s disgusting.
I should never have gotten rid of my previous Scooter. It was in mint condition and had no issues whatsoever. It just went slightly slower. It was from a major company.
that is easy to get parts and fix and not have the hassle of this online company!
who seems to not really care about customers.
Wish I kept my previous scooter!
Don’t waste your money on this!!!